Audio Compressor Support
Use this page for help with Audio Compressor, including compression, conversion, auto split, video audio extraction, export, and purchase restore issues.
Contact Support
Email: abel0911@icloud.com
When contacting support, include:
- iPhone model and iOS version
- Audio Compressor version
- What you were trying to do
- The file type involved, such as MP3, M4A, WAV, AIFF, CAF, AAC, ALAC, MP4, or MOV
- Any error message shown in the app
Quick Checks
- Make sure your device has enough free storage for temporary export files.
- For large files or batches, try processing fewer files at once.
- If a format is unavailable, try exporting to M4A first.
- If video audio extraction fails, try a different video from Files or Photos.
- If a purchase is missing, open Audio Compressor Settings and tap Restore purchase.
- If exported audio is hard to find, check the destination you chose in the share sheet or Files.