Video Compressor Support
Use this page for help with Video Compressor, including compression, export, purchase restore, and photo library permission issues.
Contact Support
Email: abel0911@icloud.com
When contacting support, include:
- iPhone model and iOS version
- Video Compressor version
- What you were trying to do
- The file type involved, such as MP4, MOV, HEIC, JPEG, or PNG
- Any error message shown in the app
Quick Checks
- Make sure your device has enough free storage for temporary export files.
- For large videos or batches, try processing fewer files at once.
- If saving fails, check Photos permission in iOS Settings.
- If a purchase is missing, open Video Compressor Settings and tap Restore purchase.
- If exported media is hard to find, check Photos > Recently Added.